If you’re having trouble installing your eSIM, here are a few steps to troubleshoot:
Check Compatibility: Ensure your device is eSIM-compatible.
Update Software: Make sure your device is running the latest operating system.
Connect to Wi-Fi or Data: Verify that your device is connected to Wi-Fi or has data available, as you'll need this to download and install your eSIM.
Follow Instructions: Double-check that you’ve followed the installation instructions specific to your device.
If you’ve confirmed all of the above and still can’t install your eSIM, please reach out for help at [email protected].