If you're having trouble logging into your Superhero eSIM account, there are a few common reasons to check:
Incorrect Credentials: Double-check that you’re entering the correct email address and password. Remember that passwords are case-sensitive.
Account Issues: If you’ve recently created your account, ensure that you’ve completed the registration process, including verifying your email address.
Network Connection: Make sure your internet connection is stable. If you're on Wi-Fi, try switching to mobile data or vice versa.
App Updates: Ensure that you’re using the latest version of the Superhero eSIM app. Sometimes, logging issues can occur with outdated versions.
If you’ve checked all of the above and still can’t log in, try resetting your password or reaching out to our support team for further assistance. We're here to help!